CIRLET | Email exception review Use one copy for each exception. Ask the person who manages your email to check the actual rule with you. If another provider filters your mail too, include its settings in the review. Don't put customer records, email messages, passwords, recovery codes or private screenshots here. Use an internal reference instead of a sender address, domain or IP address. Keep the actual rule details in your agency's approved records. Review date: _________________________________________________ Rule reference and where the details are kept: _________________ ______________________________________________________________ Provider and policy or list: __________________________________ ______________________________________________________________ What does it affect? Which mailboxes or roles? _________________ ______________________________________________________________ Which checks does it bypass? Ask the provider. _________________ ______________________________________________________________ Why was it added? Is that reason still current? ________________ ______________________________________________________________ Who confirmed the sender or service, and how? __________________ ______________________________________________________________ Expiry, if any, or next review date: ___________________________ Decision: [ ] Keep [ ] Change [ ] Remove [ ] Still deciding Decision owner: _______________________________________________ What will the provider do next? ________________________________ ______________________________________________________________ How will you test legitimate delivery and check for blocked mail? ______________________________________________________________ Test result or what is still unknown: ___________________________ ______________________________________________________________ Follow-up owner and date: ______________________________________ An unanswered question is unknown, not proof of a problem. This record doesn't tell you whether an exception is safe. Review changes with your email provider before making them. Guide: https://aicybersecurityforinsuranceagencies.com/guides/email-exception-review