CIRLET — ENROLLMENT LINK DESK NOTE
Original practice resource · October 24, 2026
Uses sample situations; no client records.

Sample question: This ad says I need to act now to keep my health insurance. Is it real?

Do not open a suspected scam page, enter information or send a test message to clients.

Exercise date: ____
Responsible agency role / approved backup: ____
Where staff find the approved handoff: ____
Where staff find independently established enrollment references: ____
What remained unknown: ____
Person responsible for resolving it / review date: ____

Keep internal contacts and client information out of public versions. Follow the agency existing incident procedure for a real suspected compromise. A discussion does not establish security, coverage or enrollment status.

Full exercise: https://aicybersecurityforinsuranceagencies.com/guides/enrollment-link-rehearsal
Source: FTC, September 28, 2026; checked October 24, 2026
https://consumer.ftc.gov/consumer-alerts/2026/09/what-know-ahead-open-enrollment-avoid-health-insurance-scams
Cirlet original; not an FTC document or endorsement.